Fall detection issues

Fall detection

Libris is equipped with on-board sensors for free-fall and 3-dimensional space analysis using proprietary algorithms. In addition, falls are analyzed and identified using cloud-based proprietary algorithms and class libraries. More information may be found in the What is Fall Detection? article.

Fall detection capability can be turned on or off for a realm or device. Please confirm that fall detection is on prior to contacting Numera support for fall detection issues.

Libris provides the most advanced fall detection in the industry. However, no device can predict every fall scenario and detect every fall.

After reviewing the following, if a fall has been missed and there is no ready explanation (such as poor cell coverage or a dead device)please Contact Support.

If Libris has missed a fall, please determine:

  1. How Libris was being worn on the body
  2. The exact date and time of the fall
  3. What the user was doing at the time of the fall, for example, washing hands or climbing stairs?
  4. How the user fell – for example, was it a fall from a standing position or sitting position, to the ground or another surface?

Libris works best when worn on the belt (with the belt clip) or lanyard hanging against the chest and not swinging freely.

If Libris falls off the body during a fall, it will be unable to detect the movement of the user. In this scenario, it is not likely that Libris will detect a fall.

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