Did you search for a partial word? Our search works best with whole words or phrases. Try again with a whole word or phrase. Otherwise, please fill out the contact form below and we will reply as soon as possible. Description (details) For a Libris issue, please include the affected IMEI number(s) and date and time of the issue
EverThere Support Home EverThere What do I need to have in order to use EverThere? In order to use EverThere you will need an active Libris device, an email account… How do I sign up for EverThere? Your Libris dealer will send you an email inviting you to sign up to EverThere. P… Why do I have to validate my device with EverThere? The validation step is used to ensure that a subscriber has an active Libris in t… Why do I have to use Facebook or Twitter or Google to login to EverThere? I don’t have any social media accounts. You do not have to use Facebook or Twitter or Google credentials to log into Ever… Is my EverThere information shared with my social media accounts? No, your information will not be shared with your social media accounts should yo… How do I display my photo on EverThere? EverThere will display any profile picture that you already use in your Facebook,… What if I cannot validate my device and get an error on EverThere, who do I call? If you have any problem validating the device, please contact your dealer.… What does the “event activity” mean in EverThere? Event Activity is a list of all the actions the device has experienced while in u… As a team member, can I view device locations via EverThere? The EverThere application allows team members to view the event activity list on … In EverThere, what is a satellite fix vs a network fix? A satellite fix uses satellite information to detect the subscriber’s location an… Why is my location incorrect in EverThere? There are a couple of reasons why a subsribers’s location is not correct: Timing:… What should I do if the signal strength shows no bars in EverThere? Will my device still work? If the signal strength on the EverThere shows no bars, look at the cellular indic… What is EverThere Family? EverThere Family is a feature of the portal that allows a subscriber to invite fa… How do I upgrade to EverThere Family? To upgrade to Family, click on the Team or Subscribe in the portal side navigatio… How do I invite team members to EverThere? To invite a team member to access your EverThere portal, click on “Team” in the p… How do I view a list of my EverThere team members? To view all team members who have access to your portal click on “Team” in the po… How do I delete an EverThere team member? To delete a team members click on “Team” in the portal side navigation. Go to the… In EverThere, how does a Caregiver role differ from an Admin Role? There are two roles that can be assigned to a team member. An Administrator role … Can I change a role for an EverThere team member? Yes an administrator can change a team member’s role at any time. Select “Team” i… How do I add a subscription to an EverThere event? To add a subscription to a notification, click on Subscription in the portal side… Can I change how I receive an EverThere event subscription? Yes to change a method of delivery for a subscription, go to the Subscriptions pa…